| 00:56 | Why Metrics at all? |
| 06:50 | Creation: Setting up games worth playing |
| 13:58 | Execution: Playing the game well |
| 19:05 | Distillation: Getting the most out of the experience |
| 29:32 | Summing up |
| 32:50 | Q & A: Meaningfully coaching subjective measures |
| 39:03 | Q & A: Coaching a sales goal |
Deliver better programs. To more people. With less work.